Customer Service Representative - Seasonal (7-Month Contract)

Join our team as a Customer Service Representative for a 7-month seasonal contract during the NFL season. You'll be the voice of our brand, providing exceptional customer service via phone, chat, and email. This remote position offers real experience in the fast-growing online gaming and sports betting industry.

• Be the first point of contact for customers reaching out via phone, chat, and email during the most exciting sports season. Handle a high volume of inbound and outbound interactions with professionalism and care.
• Listen actively and empathetically to understand the real reason behind every contact, asking the right questions to get a full picture before offering solutions.
• Resolve customer questions, complaints, and issues related to our products and services efficiently, accurately, and courteously.