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Manager - Hotel Operations

Bally's Interactive · Shreveport, United States

External listingfull-time4 days ago

About The Role

Join our team as a Manager of Hotel Operations, where you will assist the Director of Hotel Operations in establishing standards for personnel administration, service to patrons, room rates, and more. You will demonstrate a winning personality, perform tasks with enthusiasm and professionalism, allocate funds, process reservations, inspect guest rooms, and resolve patron complaints. You will also support and maintain Bally's courtesy guidelines for guests and employees, promote outstanding guest relations, and assist in training all hotel departments.

  • Assister le directeur des opérations hôtelières dans l'établissement de normes pour l'administration du personnel et la performance.
  • Allouer des fonds, autoriser des dépenses et aider à la planification des budgets pour les départements.
  • Répondre aux plaintes des clients et résoudre les problèmes, en fournissant des informations sur l'hôtel, le casino et les restaurants.

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