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Players Club Representative
Bally's Interactive · Marquette-lez-Lille, France
About The Role
Join Bally's Corporation, a global casino-entertainment company with a growing omni-channel presence. As a Players Club Representative, you will assist and inform guests about marketing promotions, casino events, lodging, and transportation. You will provide outstanding guest service and build guest relations throughout your shift. This role requires excellent teamwork, interpersonal, guest service, written and verbal communication skills, and the ability to work nights, weekends, and holidays.
- Establecer relaciones con los huéspedes durante cada turno, haciéndolos sentir bienvenidos y cómodos.
- Asistir con las reservas para eventos, promociones y alojamientos para huéspedes, y responder a todas las llamadas entrantes.
- Mantener un conocimiento exhaustivo de las comodidades y eventos del casino para comunicarse de manera efectiva con los huéspedes.
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