Shift Manager - Slots FT

Join our team as a Shift Manager - Slots FT. In this role, you will develop and maintain rapport with slot players, handle escalated customer concerns, and oversee compliance with state regulations. You will also train new employees, assist in hiring and scheduling, and ensure maximum productivity in the department. The ideal candidate will have superior customer service skills, a high level of commitment and energy, and the ability to lift and carry objects weighing up to 40 lbs. The target salary range for this position is $60,000 annually.

• Establish and maintain rapport with slot players, handling escalated customer concerns.
• Supervise and oversee compliance with state regulations and internal controls related to slot operations.
• Train and evaluate employees, ensuring they meet competence levels and adhere to company expectations.