Vice President of Solutions Engineering

Join Trustly, a leading payments fintech company, as the Vice President of Solutions Engineering. In this high-impact leadership role, you will build and lead Trustly's US Solutions Engineering team, covering pre-sales engineering, implementation, and technical account management. You will work closely with Sales, Product, and Engineering to ensure merchants integrate quickly, run reliably, and unlock the full value of Trustly's platform. This position requires a builder mindset, deep technical background, excellent communication skills, and strong commercial instincts.

• Construire et diriger l'équipe d'ingénierie des solutions de Trustly aux États-Unis, couvrant l'ingénierie avant-vente, la mise en œuvre et la gestion des comptes techniques.
• Posséder l'expérience d'intégration technique pour les nouveaux commerçants, en réduisant le temps de mise en œuvre et en garantissant un lancement en toute confiance.
• Agir en tant que point d'escalade principal pour les problèmes techniques complexes des commerçants, en coordonnant avec les équipes Produit et Ingénierie pour résoudre les problèmes.
• 10+ years of experience in solutions engineering, technical account management, or integration engineering, with at least 3 years in a leadership role
• Builder mindset — you're energized by standing up a function, creating processes from scratch, and building a team in a fast-moving environment
• Deep technical background — comfortable reading and writing code, reviewing API documentation, and engaging directly with merchant engineering teams on integration challenges
• Excellent communicator and cross-functional partner; you earn trust quickly with merchants and internally with engineering and commercial stakeholders alike
• Strong commercial instincts — you understand how technical decisions affect merchant outcomes and revenue, and you know how to communicate tradeoffs to both technical and non-technical audiences
• Experience in payments, fintech, or API-first platforms strongly preferred; familiarity with ACH, payment APIs, and webhook-based integrations a plus