Forward Deployed Engineer (GTM, AMER)

Join Notion's Services team as a Forward Deployed Engineer. In this customer-facing engineering role, you will lead the technical delivery of complex customer engagements, design and build solutions that integrate Notion into enterprise customers' technical and operational environments, and act as a trusted technical advisor. You will also troubleshoot implementation issues, design feedback loops with Product, CX, and Engineering, and build reusable technical assets. The ideal candidate has 5+ years of experience in a customer-facing or forward deployed engineering role, hands-on experience with APIs and data integration, and proficiency in at least one programming language.

• Lead the hands-on technical delivery of complex customer engagements, including deep technical discovery, requirements gathering, solution design, and end-to-end implementation.
• Act as a trusted technical advisor, helping customers make informed architectural decisions and identify opportunities to expand and deepen their use of Notion.
• Design, build, and operate custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows.
• Strong debugging and problem-solving skills, with the ability to isolate root causes across code, APIs, permissions, integrations and customer specific configuration
• 5+ years of experience in customer-facing or forward deployed engineering role or a similar hands-on technical role
• A track record of delivering customer value by translating technical challenges into solutions that drive outcomes for customers at scale
• Hands-on experience with APIs and data integration
• Strong written and verbal communication skills, with the ability to engage both technical and business audiences effectively
• Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python and comfort with writing production-quality code in customer-facing or internal engineering contexts
• Ability to lead technical discovery with customers, assess feasibility, identify risks, scope technical work, estimate effort, and translate ambiguous requirements into an executable plan
• Experience working in professional services, preferably in a startup or high-growth environment
• Experience deploying AI agents autonomously in complex coding or business workflows
• Experience designing or implementing AI-powered workflows, including work with MCPs, APIs, LLM applications, prompt engineering, retrieval/RAG systems or workflow orchestration
• Background in developing technical frameworks, discovery methodologies, or internal tooling from the ground up
• Experience with ETL/ELT workflows, data transformation, schema mapping, validation scripts, or large-scale content migration tooling
• Strong history of collaboration with product and engineering teams, including influencing roadmaps or architectural decisions
• Experience supporting pre-sales or early engagement phases, including technical discovery, migration scoping, feasibility analysis, effort estimation, and building prototypes or custom scripts to validate approaches
• Strong track record of successful enterprise customer implementations
• We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply