Rapid User Researcher

Join Notion as a Rapid User Researcher, where you'll deliver fast, high-signal insights to improve product experiences across Product, Design, and Engineering. This tactical role involves running lightweight usability and concept tests, identifying issues, and helping teams translate feedback into concrete product changes. You'll also build and scale a program for testing requests and participant recruitment. The position can be based in San Francisco or New York City, with in-office work on Mondays, Tuesdays, and Thursdays.

• Conducting end-to-end tactical research, including scoping, designing, and executing quick-turn research across the product lifecycle.
• Planning and moderating rapid usability tests on prototypes and in-product flows, identifying friction, comprehension gaps, and failure points.
• Managing the research pipeline, including intake/prioritization, study cadence, participant recruitment, and consistent output formats.
• Pragmatism + speed: You excel at prioritizing in fast-moving environments, are comfortable with ambiguity, and can deliver quality research quickly with transparent limitations
• Systems thinking: You can quickly understand complex user journeys and identify where experiences break down across the system—from inputs, to product behavior, to UI patterns
• Research craft: You can independently run usability and/or concept tests end-to-end (scoping → protocol → moderation → synthesis → readout), and you know how to keep scope tight while preserving rigor. You’re also comfortable using AI thoughtfully to speed up prep/synthesis while maintaining quality and traceability to evidence
• Collaboration: You’re comfortable working across many stakeholders and switching context quickly without dropping details
• Experience: 3+ years of hands-on UX research experience (industry, agency, or equivalent)
• Communication: You write clearly, facilitate effectively, and can translate messy data into decisions and next steps for busy EPD partners
• AI fluency: You’re curious and hands-on with AI products and can translate concepts, like trust, usefulness, tone, safety, and clarity, into observable behaviors and research questions
• Familiarity with AI-enabled product experiences (e.g., assistants/agents) and how to evaluate workflow success, user expectations, and trust
• Comfort collaborating on research-operations basics (recruiting, scheduling, etc.) to keep a rolling cadence healthy
• Background in UX design, engineering, or similar