Forward Deployed Engineer (GTM)

Join Notion's Services team as a Forward Deployed Engineer. In this customer-facing engineering role, you will lead the technical delivery of complex customer engagements, design and build solutions that integrate Notion into enterprise customers' technical and operational environments, and act as a trusted technical advisor. You will also troubleshoot implementation issues, design and operate feedback loops with Product, CX, and Engineering, and build reusable technical assets. The ideal candidate has experience in professional services, strong communication skills, and a track record of delivering customer value.

• Lead the hands-on technical delivery of complex customer engagements, including deep technical discovery, requirements gathering, solution design, and end-to-end implementation.
• Act as a trusted technical advisor, helping customers make informed architectural decisions and identify opportunities to expand and deepen their use of Notion.
• Design, build, and operate custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows.
• Experience working in professional services, preferably in a startup or high-growth environment
• Strong written and verbal communication skills, with the ability to engage both technical and business audiences effectively
• Experience deploying AI agents autonomously in complex coding or business workflows
• A track record of delivering customer value by translating technical challenges into solutions that drive outcomes for customers at scale
• Strong history of collaboration with product and engineering teams, including influencing roadmaps or architectural decisions
• Ability to lead technical discovery with customers, assess feasibility, identify risks, scope technical work, estimate effort, and translate ambiguous requirements into an executable plan
• Strong debugging and problem-solving skills, with the ability to isolate root causes across code, APIs, permissions, integrations and customer specific configuration
• Experience designing or implementing AI-powered workflows, including work with MCPs, APIs, LLM applications, prompt engineering, retrieval/RAG systems or workflow orchestration
• Hands-on experience with APIs and data integration
• Background in developing technical frameworks, discovery methodologies, or internal tooling from the ground up
• Strong track record of successful enterprise customer implementations
• Experience supporting pre-sales or early engagement phases, including technical discovery, migration scoping, feasibility analysis, effort estimation, and building prototypes or custom scripts to validate approaches
• 5+ years of experience in customer-facing or forward deployed engineering role or a similar hands-on technical role
• Experience with ETL/ELT workflows, data transformation, schema mapping, validation scripts, or large-scale content migration tooling
• Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python and comfort with writing production-quality code in customer-facing or internal engineering contexts
• We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply