Business Development Representative

Join Extend, a fast-growing startup in the tech ecommerce space, as a Business Development Representative (BDR). In this critical role, you will be the first point of contact for potential long-term customers, running multi-channel outbound campaigns and partnering closely with Account Executives to convert qualified meetings into pipeline. You will have the opportunity to shape and develop the playbook for this motion and become a category expert within your assigned vertical.

• Contribuer dès le premier jour à l'effort de développement commercial en exécutant des motions de sortie multicanaux.
• Établir des relations avec des décideurs de haut niveau dans les marques de commerce électronique et de détail.
• Atteindre ou dépasser régulièrement votre quota de réunions qualifiées et contribuer à l'élaboration du playbook.
• The playbook is being written, and you'll have the opportunity to shape and develop the playbook for this motion with us
• We're looking for individuals who have the passion, hunger, and drive to join a thriving startup in the tech ecommerce space and someone who gets excited picking up the phone, writing cold emails, and going to industry events to engage with prospects to generate qualified opportunities for AEs
• This is not a seat for someone who wants a script handed to them
• You are able to effectively collaborate with additional cross-functional teams like marketing, partnerships, and growth strategy
• Coachability. You are highly coachable and enjoy hearing feedback on how you can improve your craft. You will experience many opportunities to improve the way you prospect, sell, and on-board at Extend. you get excited about receiving feedback to help up-level your skills
• Curiosity. You lead with questions, not pitches. On a cold call you want to understand the merchant's business, their post-purchase pain, and what their customers actually experience — not recite every feature in our deck. Good ExtenDRs in our world earn the meeting by showing genuine interest in our prospect and understanding what is important to them
• Self-starter mentality. When you hit a wall, you take a swing at it before escalating. You come to your manager with a menu of options on how you solved the challenge without having to have it solved for you. You build your own systems, tell us what’s working, and improve your current processes after implementing feedback
• Resilience. You handle objections and rejection day in, day out without losing energy or letting one bad call bleed into the next. You don't take "no" personally and you can show us a track record — in sales or in life — of pushing through repeated setbacks and demonstrating resilience
• Hands-on experience with a modern outbound stack: Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha and Chorus
• New college graduates or those with less than 1 year of professional experience will not be considered at this time
• 1–2 years of professional experience within retail/ecommerce space or 6–12 months in an SDR/BDR role at an ecommerce, fintech, or merchant-tech company (Shopify ecosystem, payments, embedded finance, warranty/protection, post-purchase, loyalty, reviews, shipping, etc.)
• A demonstrated track record of hitting or exceeding outbound activity and pipeline targets
• Strong written and verbal communication
• Located in the Bay Area and excited to come into office 3 days a week
• Booked meetings against a sharply defined ICP rather than a haphazard outbound motion
• Research shows that strong candidates often hold themselves back from applying unless they meet every qualification. If this role excites you and you bring most of what we're looking for, we encourage you to apply
• Worked an account list of Shopify Plus, BigCommerce Enterprise, or Salesforce Commerce Cloud merchants
• Sold into Heads of Ecommerce, Heads of CX, Heads of Operations, or DTC founders