Aftermarket Operations Specialist

Join Safran, a global leader in aerospace and defense, as an Aftermarket Operations Specialist. In this customer-facing role, you will be responsible for order planning and execution for the Customer Support Organization. You will create customer sales orders, review purchase orders with Engineering leadership, send order acknowledgments, and invoice customers. You will also track and manage all sales orders in SAP and communicate regularly with customers and internal teams. Additionally, you will administer maintenance contracts, invoice operators based on product utilization, and monitor supplier performance.

• Assurer la validité et l'exactitude des conditions commerciales demandées par le client et d'autres entités ou partenaires de Safran.
• Communiquer régulièrement et de manière proactive avec les clients et d'autres entités ou partenaires de Safran, en leur fournissant des accusés de réception de commande, en créant des commandes de vente.
• Suivre et gérer toutes les commandes de vente dans SAP, les portails clients, et les outils de reporting internes.