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Senior IT Systems Engineer (Infrastructure & Automation)
LeoLabs · Menlo Park, CA, United States
About The Role
Join LeoLabs as a Senior IT Systems Engineer, where you'll lead IT projects from discovery to implementation, partner with various teams to modernize IT capabilities, and mentor junior staff. You'll have the opportunity to make a significant impact on the company's IT infrastructure and automation efforts.
- Posséder une expérience approfondie en administration des systèmes et en ingénierie des systèmes, avec une capacité à diriger des projets interfonctionnels.
- Gérer des projets d'infrastructure informatique ou d'automatisation, en documentant les portées, les jalons, les risques et les critères d'acceptation.
- Collaborer avec les équipes de sécurité, de réseau, de SRE et les parties prenantes commerciales pour moderniser la gestion des points de terminaison, les systèmes de collaboration, les flux de travail d'identité, etc.
- The right candidate combines deep hands-on systems administration experience with the ability to lead cross-functional projects, manage technical risk, communicate with executives, and deliver measurable improvements in reliability, security, onboarding speed, and support efficiency
- Experience building out and maintaining ITSM/ESM systems
- Excellent customer service, communication, documentation, stakeholder management, and cross-functional collaboration skills
- Advanced PowerShell scripting experience, including automation for provisioning, device configuration, reporting, remediation, or administrative workflows
- Strong experience supporting macOS and Windows endpoints in a managed enterprise environment
- Hands-on experience with Microsoft 365 administration, Entra ID, Office applications, Teams, SharePoint, Exchange, and licensing/group management
- 3+ years leading or materially owning IT infrastructure, endpoint, automation, or workplace technology projects
- Experience using Jira and Confluence or comparable systems for project tracking, documentation, and operational knowledge management
- 7+ years of IT systems administration, systems engineering, endpoint engineering, or infrastructure operations experience
- Must be eligible to obtain and maintain a U.S. personnel security clearance
- Experience with Intune, Jamf Pro, endpoint deployment automation, patching, compliance policies, and software packaging
- Working knowledge of Wi-Fi, VLANs, DNS, DHCP, VPN, certificates, 802.1X, RADIUS, and NAC concepts
- Advanced experience with Microsoft Defender and Microsoft Sentinel or comparable endpoint security/SIEM tooling
- Advanced troubleshooting experience across Windows, macOS, Microsoft 365, endpoint management, identity, networking fundamentals, and collaboration systems
- Experience implementing or supporting 802.1X, RADIUS, NAC, certificate-based authentication, secure guest Wi-Fi, and network segmentation
- Experience with Apple Business Manager, Windows Autopilot, Jamf, Microsoft Graph API, Defender for Endpoint, Defender for Cloud Apps, or Microsoft Purview
- Experience supporting Zero Trust, device posture, conditional access, privileged access management, service account governance, or automated credential rotation initiatives
- Experience with SASE/ZTNA platforms, Cloudflare, Zscaler, Palo Alto Prisma Access, or similar secure access technologies
- Experience integrating IT systems with SIEM/SOC workflows, security monitoring, vulnerability management, or automated evidence collection
- Familiarity with NIST 800-171, CMMC 2.0 ML2, FedRAMP, ITAR/CUI environments, or other regulated operating models
- Experience mentoring IT staff, leading vendor engagements, managing change windows, and presenting project updates to technical and non-technical audiences
- Relevant certifications such as Security+, Network+, Jamf 300/400, Microsoft MD-102, SC-200, AZ-104, AZ-500, PMP, or equivalent practical experience
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