Business Analyst, Product Operations

Join Quadient, a leading company in digital transformation and automation processes. As a Business Analyst in Product Operations, you will play a crucial role in driving operational efficiency and supporting the growth of our global SaaS product organization. You will be responsible for product analytics, reporting, financial tracking, and cross-functional coordination. This is an exciting opportunity to make a real impact in a dynamic and inclusive work environment.

• Construire et maintenir des tableaux de bord qui suivent la performance du portefeuille de produits, y compris les tendances ARR, les métriques d'adoption des fonctionnalités et la cadence de livraison.
• Agir en tant que point de coordination opérationnelle entre les équipes Produit, R&D, Ventes et Service Client pour tous les besoins en matière de données et de reporting.
• Posséder le suivi du budget et la surveillance du P&L pour l'organisation Produit, en maintenant des vues à jour des dépenses par rapport au plan.
• 4–6 years of experience in a business analyst, strategy & operations, product operations, or chief of staff-adjacent role, ideally within a B2B SaaS company
• Advanced Excel proficiency — you build models, not just spreadsheets; comfortable with financial tracking, P&L analysis, headcount planning, and scenario modeling without needing a finance team to hold your hand
• Strong broader analytical skills with a demonstrated ability to work with quantitative data and translate it into clear, decision-ready narratives; experience with BI tools (Power BI, Tableau, or similar) a strong plus
• Excellent written communication — you can move fluidly between a data summary, a process doc, and an executive communication without losing clarity or voice
• Familiarity with product management and roadmapping tools; comfort learning and working across multiple platforms as part of driving process change
• Comfort operating in a matrixed, global organization where influence matters more than authority, and where you’re often working across teams you don’t control

## Additional Information
**Rewards & Benefits**

• **Flexible Work:** Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• **Endless Learning:** Access global opportunities for growth through our 24/7 online learning platform.
• **Inclusive Community:** Join our Empowered Communities and engage in our Philanthropy program.
• **Comprehensive Rewards:** Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• **Caring for Wellbeing:** Access our complimentary employee assistance program for mental health support.

**Smart Work at Quadient**

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

**Be yourself at Quadient**

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at <[email hidden]>

*Quadient is an Equal Employment Opportunity Employer. \*: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.*

**People. Connected.**