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Director of Creative
ManyChat · Austin, United States
About The Role
Join Manychat, the leading Chat Marketing platform used by over 1.5 million customers worldwide. As the Director of Creative, you will own global content, creative, and organic social strategy, turning brand and product narratives into high-performing, audience-first content. You will lead a diverse team and be pivotal in how the world experiences Manychat across every platform.
- Own and evolve a cohesive vision and strategy that spans campaigns, events, editorial, SEO, and educational content.
- Lead content ideation and creation across formats - from blog posts, articles, and guides to carousels, email narratives, and branded editorial pieces.
- Define and execute the organic social strategy across all major platforms - including Instagram, LinkedIn, TikTok, X, and YouTube - with a sharp focus on driving quality impressions, engagement, and share of voice.
- A proven track record of building and scaling content and social strategies that drive brand awareness, community growth, and pipeline impact
- Expertise in video and visual storytelling, including directing creative vision and managing production workflows
- Deep fluency in storytelling for digital audiences - knowing what works where, and why
- Experience managing high-volume content pipelines and performance-focused editorial systems
- Exceptional leadership and communication skills, with the ability to inspire teams and influence stakeholders at all levels
- 10+ years of experience leading creative, content, and social teams, ideally in SaaS, media, or creator-focused tech environments
- Mastery of social media platforms, content trends, and analytics tools to guide decisions and iterate quickly
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