Senior Site Reliability Engineer

Join IXL Learning, a leading developer of personalized learning products used by millions globally. As a Senior Site Reliability Engineer, you will be responsible for maintaining the reliability and optimal performance of our products. You will work with a variety of production technology stacks, take responsibility for site performance, uptime, and scalability, and partner with application engineering teams to deliver scalable solutions for our customers. This position requires a minimum of 6 years of professional hands-on software engineering or site reliability experience and a bachelor's or advanced degree in computer science or a related discipline.

• Collaborate with the team to master various production technology stacks and take responsibility for site performance, uptime, and scalability.
• Develop and maintain accurate monitoring dashboards, alerting, and runbook documentation suited to each product, and identify technical problems and develop solutions.
• Partner with application engineering teams to understand product needs, and help deliver scalable solutions for customers, including proposing architecture changes.
• Flexibility about work hours and being on call
• Fluency in observability tools and methodologies
• Public cloud provider experience (AWS or GCP is a plus)
• Experience with containerized cloud solutions utilizing Docker and Kubernetes
• Strong communication and time management skills
• 6+ years of professional hands-on software engineering or site reliability experience
• Bachelor's or advanced degree in computer science or a related discipline
• Experience with at least one scripting language like Python, Bash, Perl
• Experience with at least one object oriented programming language like Java, C++, C
• Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long term solutions
• Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize
• Experience with common service technologies like web servers, message queues, load balancers, and databases