Majors Account Director (Key Customers, West Coast)

Join Grafana Labs as a Growth Account Director, responsible for prospecting and growing existing business across the West region. You will identify, nurture, and close opportunities with existing customers, manage forecasts, and track customer data. Your expertise will be critical in articulating the value of our products and maintaining strong relationships with executive-level customers. This is a fully remote position with a range of benefits, including 30 days of paid vacation, healthcare coverage, retirement planning, and professional development opportunities.

• Identifying, nurturing, and closing opportunities with existing customers to grow the business.
• Managing forecasts and tracking customer data, while cultivating sales through outbound prospecting and inbound leads.
• Developing and maintaining strong relationships at the executive level in current customers, and creating and executing strategic plans for defined account set.
• You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity
• 8+ Years of Experience in Infrastructure Technology Sales
• Adaptable and with demonstrable experience in high velocity technology companies
• Energetic, upbeat, entrepreneurial, tenacious team player
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Experience using Salesforce
• Familiarity with open source technology is a significant advantage
• Experience using Command of the Message and MEDD(P)ICC is ideal