Senior Manager of Web Technology

Join Grafana Labs as the Senior Manager of Web Technology, where you will lead the technical execution and platform strategy of <grafana.com>. You will drive the evolution of the website into an AI-first platform, ensure its stability and performance, and improve delivery predictability. You will also partner with various teams to create better digital experiences and scale self-serve web operations. Additionally, you will lead and grow the web team, focusing on operational rigor and thoughtful innovation.

• Lead the web development team and serve as the marketing organization’s primary technical leader for the website, ensuring the technical execution, platform strategy, and operational excellence of <grafana.com>.
• Drive the evolution of <grafana.com> into an AI-first, agent-ready platform optimized for humans, search engines, AI assistants, agents, and LLMs, and build practical AI-enabled systems for content workflows, QA, personalization, localization, analytics, experimentation, and web operations.
• Own the operating system for web technology work, including clear operating cadences for roadmap reviews, stakeholder updates, prioritization, and delivery accountability, while using automation and AI-assisted workflows to reduce coordination overhead and improve clarity.
• You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity
• Experience building AI-enabled web experiences, agent-ready content systems, personalization, chat experiences, or LLM-optimized websites
• You understand modern frontend engineering, CMS-driven websites, analytics, integrations, performance, security, launch operations, and AI-enabled digital experiences
• You have experience leading web engineering teams and building reliable, scalable, high-performing web platforms with strong operational discipline and delivery predictability
• You have a strong point of view on how AI will change web strategy, web operations, and digital user experiences, and you can turn that point of view into practical systems, workflows, experiments, and measurable improvements
• Experience with Next.js, React, TypeScript, Tailwind, Storyblok, Vercel, Algolia, RudderStack, BigQuery, AirOps, and similar tools
• You have a strong operational mindset and improve delivery through better systems, not last-minute heroics
• You have strong technical judgment and can earn the trust of experienced engineers while communicating clearly with marketing and executive stakeholders
• Experience using AI to improve engineering workflows, QA, documentation, planning, analytics, experimentation, or operational reporting
• You can turn ambiguous business needs into clear technical plans, priorities, timelines, tradeoffs, and decisions
• You focus on measurable impact across reliability, content velocity, self-serve adoption, discoverability, funnel performance, AI-enabled efficiency, and user engagement
• You care about team growth and know how to develop engineers through mentorship, accountability, and meaningful ownership
• Experience creating self-serve systems that help marketing, content, events, and regional teams move faster without compromising quality
• Experience supporting developer, infrastructure, observability, cloud, or open source audiences
• Familiarity with AEO, GEO, SEO, structured content, and how AI assistants consume website information