Senior Product Designer

Join Uplight as a Senior Product Designer, where you'll take ownership of the end-to-end experience for Residential & Business customers in their energy use portals, energy insight widgets, and outbound communications. This influential role requires close collaboration with cross-functional internal teams, utility clients, and end customers. You'll lead the full customer journey, drive best-in-class design practices, facilitate user research studies, and partner closely with various teams across the business.

• Prendre en charge l'expérience client de bout en bout pour les clients résidentiels et commerciaux dans leurs portails d'utilisation de l'énergie.
• Diriger et posséder l'ensemble du parcours client, de la recherche et de la découverte à la conception, au prototypage, à la conception visuelle et à l'itération post-lancement.
• Faciliter des études de recherche utilisateur qualitatives, synthétiser et présenter les résultats et les recommandations commerciales à des publics divers.
• Technical fluency: Familiarity with frontend capabilities (e.g., React, Angular) and component frameworks (e.g., Material Design) to ensure seamless collaboration with Engineering
• Navigate ambiguity & drive alignment: You treat ambiguity as an opportunity, using discovery techniques, rapid prototyping, and collaborative workshops to synthesize complex inputs and facilitate cross-functional alignment across product, engineering, and stakeholders
• A user-first mindset that advocates for the pursuit of simple, elegant solutions, while balancing ambiguity and technical constraints
• Actively participates in structured peer critiques and team reviews, embracing a culture where Designers regularly seek and offer feedback to elevate each other’s work
• 5+ years of experience in software/digital product design, with a strong portfolio demonstrating end-to-end design thinking process and measurable business impact of your design decisions
• Growth-minded and well-versed in giving and receiving constructive feedback, with a commitment to collaborative problem-solving
• Deep fluency with modern Design and Research tools. We use Figma (our primary design tool) as well as Adobe Creative Suite for asset creation, Lucid for white board collaboration, JIRA for coordination with Product & Engineering teams, and Google Workspace for documentation. Hands-on experience with user research platforms for recruiting & running studies
• Proficiency in the “full stack” of Product Design: Research, UX & Interaction Design, UI/Visual Design & QA, prototyping, and working with component libraries or Design Systems
• Experience designing enterprise software (B2B and/or B2B2C)
• Collaboration and Accountability: Values shared ownership and cross-functional trust over individual control. You hold yourself accountable to team outcomes, collaborating directly with cross-functional partners to prioritize and ensure we ship meaningful outcomes
• Excellent Communication & Storytelling: Exceptional ability to translate complex energy data and technical constraints into compelling narratives tailored to both technical and non-technical, internal and external client audiences alike
• Systemic & Service Design thinking: Proven experience designing for complex ecosystems where a single user interaction triggers intricate downstream workflows. You naturally map service blueprints, consider multi-persona journeys (B2B2C), and design scalable frameworks rather than isolated features
• Don’t meet every single requirement? Studies have shown that women, marginalized genders and people of color are less likely to apply to jobs unless they meet every single qualification. At Uplight we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles
• Experience working in multiple industries and/or in startup environments
• Comfortable jumping into complex technical domains with curiosity and humility
• Fluency in Agile environments, meeting cadences, etc
• A deep curiosity for exploring responsible efficiency opportunities with AI