Director/Head of People Operations

Join Osmind, a mission-driven mental health technology company, as the Director of People Operations. In this role, you will be responsible for day-to-day People Operations, managing our in-house Recruiter, and reporting directly to the co-founder/CEO. You will execute core HR programs, coach managers through performance and team dynamics, and contribute to workforce planning and hiring discipline. You will also serve as an internal culture carrier, run high-trust people programs, ensure operational excellence and compliance, and own the SF in-office experience. This is a remote-first position with a vibrant headquarters in San Francisco.

• Assurer l'exécution et la responsabilité des programmes RH fondamentaux, y compris la performance, l'expérience des employés et la conformité.
• Agir en tant que partenaire commercial RH de confiance, en conseillant les gestionnaires sur la performance et la dynamique d'équipe, et en naviguant dans les relations avec les employés.
• Collaborer avec le PDG pour traduire la stratégie en matière d'IA en changement culturel, en concevant un programme de formation de premier ordre pour améliorer les compétences de notre personnel.
• Autonomous and reliable: you are self-guided in setting your priorities, proactively identifying issues, and putting them into action with a high-quality work product
• Led change management for a major shift (AI/tool adoption, new operating model, re-org)
• Values alignment: commitment to fairness, clarity, and a strong employee experience while balancing business constraints. And, you have a passion for our mission to serve mental health patients, providers, and researchers!
• People person: you derive energy from supporting the team. You are highly collaborative and enjoy building relationships across the company
• Hands-on, scrappy operator: willing to own SF office management and day-to-day logistics for a 2-day/week in-person cadence
• Based in San Francisco and able to go into the office 2+ days per week
• Judgment + discretion: demonstrated ability to handle sensitive information, navigate conflict, and build trust with both employees and executives
• Excellent written and verbal communication: can draft crisp comms and toolkits, and can run high-quality all-hands / internal moments with a clear, high-energy voice
• AI fluency: you've experimented with AI tools to automate your workflows and approach them with curiosity
• 7+ years in People Ops / HRBP / HR roles, including meaningful ownership in a high-growth environment (startup, ideally Series A through C, or similarly fast-changing org)
• Strong HR generalist foundation: performance management, employee relations, investigations, policy/handbook work, and manager coaching
• Experience with hybrid & distributed teams, ideally in multiple geographic jurisdictions
• Manager-of-one experience (or equivalent): experience leading and developing a direct report and operating through others to deliver outcomes
• Hybrid and distributed workplace experience: You’ve worked in environments with both physical offices and remote teams; you’ve even worked with teams in multiple geographic jurisdictions
• Founder and/or CEO right-hand experience in a fast-changing startup environment
• People analytics fluency: comfortable using metrics to spot risk and drive decisions (headcount, hiring funnel, attrition, ER themes, performance cycle health)
• Some candidates may see the list above and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you also have important skills we’ve missed!