AI Operations Lead

Join Arcadia as an AI Operations Lead, where you will drive the company's AI transformation by rethinking workflows and integrating AI into daily operations. You will work closely with various teams across the organization, design and implement AI skills and workflows, engage and grow a champion network, and measure and report on the impact of AI adoption. This role offers a flexible remote work culture, generous benefits, and the opportunity to make a significant impact on the company's future.

• Engager avec les équipes de l'entreprise pour comprendre leurs flux de travail et identifier les opportunités d'intégration de l'IA.
• Concevoir, construire et déployer des compétences, des agents et des flux de travail Claude réutilisables que les équipes adoptent réellement.
• Établir et développer un réseau de champions de l'IA au sein de l'entreprise, en les aidant à maintenir et à étendre les flux de travail après votre départ.
• A bias for reusable systems over heroics. You'd rather build the pattern once than solve the same problem ten times
• Comfort operating in ambiguity inside a fast-moving, post-acquisition organization
• Strong workflow- and process-design instincts. You can sit with a team in any function, see the real operating model underneath the org chart, and redesign it
• You bring 5–8 years spotting where workflows break down across departments, then working hand-in-hand with engineering to ship solutions: automations, AI workflows, internal tools that teams actually adopted, not just launched. Extra credit if you've done the building yourself
• The interpersonal range to win trust across very different teams and cultures, and to bring a skeptic along
• Experience standing up enablement, center-of-excellence, or champion-network models
• Exposure to AI-native operating models at high-performing software organizations
• Familiarity with AI governance concepts (data classification, human-in-the-loop, security review)
• Background in R&D, product, or engineering operations