Legal IT Product Manager

Join Gusto as a Legal IT Product Manager, where you will lead the AI-first strategy and roadmap for the enterprise applications supporting the Legal & Compliance organization. You will reimagine legal and compliance workflows by embedding generative AI, AI agents, and intelligent automation into various systems. This role requires strong stakeholder management skills, a commitment to responsible AI, and hands-on experience with legal technology platforms.

• En tant que responsable de produit pour la technologie juridique, vous serez chargé de définir et de mettre en œuvre la stratégie d'IA pour les applications d'entreprise soutenant l'organisation juridique et de conformité de Gusto.
• Vous agirez en tant qu'interface principale entre les équipes juridiques et de conformité et les ressources de livraison d'EAIT, en traduisant les besoins commerciaux en exigences de produit bien définies.
• Vous serez responsable de la gestion de l'ensemble du cycle de vie des agents d'IA et des protocoles de contexte de modèle (MCP) dans le domaine juridique, en veillant à ce que les pratiques d'IA responsable soient respectées.
• Strong stakeholder management skills and the ability to partner effectively across Legal, Compliance, IT, and executive leadership, with excellent written and verbal communication and the ability to influence without authority
• Relevant certifications (PMP, product management, AI/ML, or legal operations / CLM certifications) are a plus
• Working knowledge of leading LLM platforms (e.g., OpenAI, Anthropic, Gemini) and core GenAI techniques such as prompt engineering, retrieval-augmented generation (RAG), evaluation, and guardrails, with the ability to reason about model tradeoffs
• Demonstrated experience delivering AI-powered products or features—generative AI / large language models, AI assistants, or intelligent automation—ideally within legal, compliance, or enterprise applications, with a clear bias toward applying AI to solve business problems
• Bachelor’s degree in Information Systems, Business Administration, Legal Studies, or a related field
• Experience evaluating, selecting, and deploying AI legal-tech vendors and running proofs-of-concept and build-vs-buy assessments
• Strong commitment to responsible, secure, and explainable AI, with experience embedding privacy, privilege protection, audit controls, and SOX-aligned governance into AI-enabled workflows
• Hands-on experience with legal technology platforms such as contract lifecycle management (e.g., Ironclad, Agiloft, DocuSign CLM), matter management and e-billing (e.g., SimpleLegal, Brightflag, Legal Tracker), e-signature (e.g., DocuSign), entity management, legal hold / e-discovery, and/or GRC tools—including their native AI capabilities
• Experience owning or managing enterprise application products within an IT or EAIT-style organization, and the ability to translate business needs into product roadmaps, functional requirements, and delivered solutions
• Familiarity with AI agent and orchestration frameworks (e.g., LangChain, CrewAI, Semantic Kernel) and Model Context Protocols (MCPs), and experience integrating AI with enterprise systems is a strong plus
• 8+ years of experience in enterprise applications, legal operations / legal technology, business systems, or product management, with hands-on expertise supporting legal and/or compliance functions
• Growth mindset and the ability to operate in ambiguity, define standards where none exist, and scale AI solutions from proof-of-concept to enterprise-wide adoption