Senior Staff Software Engineer (Growth Onboarding)

Join Gusto, a company dedicated to helping small businesses thrive. As a Senior Staff Software Engineer on the Growth Onboarding team, you will play a crucial role in shaping the onboarding experience for new customers. You will work full-stack and cross-functionally, partnering with Product, Design, and Data to create innovative onboarding experiences. This is an opportunity to make a significant impact on the company's growth and success.

• Posséder des tranches significatives de l'expérience d'inscription à l'activation de bout en bout, de la modélisation des données à l'interface utilisateur, et expédier des améliorations mesurables à la rapidité et à la fiabilité avec lesquelles les nouveaux clients sont opérationnels.
• Inventer et prototyper des expériences entièrement nouvelles, en apportant vos propres idées sur la façon dont l'IA peut réinventer l'intégration, et non pas simplement en mettant en œuvre une spécification qui vous a été remise.
• Collaborer directement avec les équipes Produit, Design et Data pour définir les problèmes, formuler des hypothèses et les valider auprès de clients réels en quelques semaines, et non en quelques trimestres.
• A product-minded engineer who starts from the customer problem and the metric that matters, not just the ticket — and who can operate independently across product, design, and data partners
• Experience applying AI/LLM capabilities to real product problems — with the judgment to know where it adds value and where it adds noise — and a habit of using AI tools to work more effectively
• A founder mindset: high ownership, comfort with ambiguity and greenfield problems, and a bias toward action and outcomes over output
• Demonstrated ability to move quickly and execute with high quality: someone who ships, measures, and iterates rather than waiting for perfect certainty
• 10 - 12+ years of software engineering experience, including building and shipping customer-facing products at scale
• Strong full-stack fundamentals and the versatility to work wherever the problem is (front end, back end, data)
• A track record of raising the bar for teams around you — through technical leadership, mentorship, and setting standards others follow