Product Designer (Retirement)

Join Gusto as a Product Designer focused on retirement. In this role, you will partner with various teams to shape strategy, create a cohesive retirement experience, and drive alignment across key partner teams. You will lead the design process for shipped experiences, translate regulatory requirements into clear flows, and craft compelling product narratives. Additionally, you will provide mentorship to design peers, champion the design system, and use AI to enhance the customer experience.

• Co-owning priorities, success metrics, and driving alignment across Retirement and key partner teams (Payroll, Benefits, Support/Ops).
• Partnering with Product Management to define customer problems, strategy, and measurable outcomes across activation, engagement, and retention.
• Driving the full design process for shipped experiences—scoping and sequencing work, prototyping, testing, and delivering MVP → iteration → longer-term improvements.
• When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees
• If you’re energized by ambiguous problem spaces, high-trust financial experiences, and designing workflows that make complex decisions feel clear and confident—this role is for you
• Bonus: Have contributed to growing a Design system with components or patterns
• Comfort moving between design and code — whether that means shipping UI improvements directly, working closely in the codebase with engineers, or using AI-assisted tools to close the gap between prototype and production
• Bring a clear point of view, engage in constructive feedback, and help teams align quickly by clarifying tradeoffs and driving decisions forward
• Comfortable operating in ambiguity and shaping messy inputs into clear goals, tradeoffs, and shipped outcomes
• Track record leading multi-workstream initiatives across teams—setting direction, unblocking partners, and shipping measurable improvements
• High bar for craft across interaction design, information architecture, and visual design—especially for complex, form-heavy workflows
• Bonus: Experience in regulated/high-trust domains (fintech, taxes, insurance, healthcare, benefits/retirement)
• Bonus: Comfortable tackling content design aspects (making complex concepts understandable)
• 8+ years in product design, with a portfolio showing end-to-end shipped work and the impact it drove
• Systems thinker who designs solutions that scale beyond one-off screens and hold up across a product ecosystem
• Demonstrable AI fluency in your design practice — not just familiarity with tools, but evidence of AI changing how you prototype, test, and ship. We'll ask you to show this, not just describe it
• Building strong partnerships with Product, Engineering, and Data to prioritize, execute, and iterate