Account Manager (Grata)

Join Grata, a market leader in deal discovery and acquisition for investors, investment bankers, management consultants, and corporate development teams. As an Account Manager, you will drive growth within our Strategic Accounts, engage with senior stakeholders, and collaborate with internal teams to ensure successful service delivery. You will develop and execute account growth strategies, identify upselling and cross-selling opportunities, lead commercial negotiations, and build lasting relationships with decision makers. This role offers a culture built around work-life balance, extensive resources for physical and mental health, and opportunities for learning and growth.

• Proactively interact with senior stakeholders, building rapport and credibility to drive end-users towards our services.
• Develop and execute account growth strategies that align with customer goals and Grata’s company objectives, aiming to grow the partnership through account expansion.
• Identify, pursue and close upselling and cross-selling opportunities within your territory, leading commercial negotiations for renewals, upsells, and new contracts.
• Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple simultaneous work streams
• Successful candidates will be: innovative, persuasive, creative and have a genuine curiosity in their clients’ business. They will be goal and results-oriented, optimistic and smart, with a value-added mindset, a proactive approach to the role and the ability to adapt to change and of course, nice
• You have 3-5 years of experience in a customer-facing role, with demonstrable success managing renewals and upsells
• Commercially oriented mindset with emphasis on contract renewal and negotiation of mutually beneficial outcomes
• Self-starter, who can develop strategies, establish and organize daily activities to execute those strategies working as a fully independent contributor
• You have experience managing strategic/enterprise level accounts and managing customers across different product lines
• Ability to work in a feedback driven environment, share ideas, seek opportunities for improvement and contribute to the growth of others