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Head of Product Design

Altana · Brooklyn, United States

External listingfull-time2 months ago

About The Role

Join Altana, a leading company in the field of global trade technology. As the Head of Product Design, you will define and lead an agent-first design team, establish a design system, and design agent-native in-product experiences. You will also own the end-to-end design strategy for a multi-product, multi-persona network and partner across the company to ensure a cohesive product experience. This role requires a strong background in product or UX design, experience in leading design organizations, and a passion for solving complex problems.

  • Define and implement an agent-first design team structure, focusing on leveraging AI as a teammate in the design process.
  • Lead the development and execution of a comprehensive design system that serves as the enablement layer for product managers, engineers, and AI agents.
  • Oversee the end-to-end design strategy for a multi-product, multi-persona network, ensuring coherence and flexibility across different user experiences.
  • You design for many users at once. You're comfortable optimizing a single design system across radically different personas — enterprise compliance officers, government regulators, brokers, suppliers, agents — who all collaborate inside the same network experience. You know how to keep an experience coherent without flattening the differences between the people using it
  • You're technically fluent. You don't need to ship production code, but you're comfortable in the materials of the modern web: CSS, React, design tokens, component APIs, accessibility primitives, and the AI tools that increasingly sit between a design intent and a shipped pixel. You can have a real conversation with engineering about how the system is implemented, not just how it looks
  • You're a builder, not just a leader. You can still prototype. You still review the work. You still write the principles. You build leverage for your team by raising the floor of the design system, not by becoming a bottleneck above it
  • You think in systems, not screens. You don't just want to design great surfaces — you want to design the system that produces great surfaces at scale, in the hands of people who don't have "designer" in their title. You see the design system as your team's highest-leverage product and you have built one that was actually used as such
  • You're agent-native, not AI-curious. You actively use AI tools to do your own work — to research, prototype, generate variants, critique, and ship. You have opinions about what agent-native UX looks like, formed by building it, not by reading about it. You're not waiting for "the AI design wave" — you've been on it for a while, and you have the receipts
  • You're a product thinker as much as a design thinker. You can sit in a strategy session and make a credible case for what to build and why, not only how. You understand business and network metrics, can read a usage funnel, and hold yourself accountable to outcomes — activation, adoption, retention, expansion — not just to craft and aesthetics
  • You're energized by hard problems and high stakes. Altana's design surface — a multi-product, multi-persona, agent-native network that mediates real-world global trade — is one of the more interesting design challenges in enterprise software today. You see that as a feature, not a bug
  • You communicate with clarity and conviction. You can present design strategy to a CEO, a customer, a board, a prospective hire, and a junior designer — and each of them walks away aligned. You write as well as you draw
  • 10+ years of experience in product or UX design, including 4+ years leading design organizations in complex, multi-product B2B or enterprise SaaS environments
  • A portfolio that demonstrates ownership of a design system — not just a set of screens — that was actively used by non-designers (engineers, PMs, and ideally AI tooling) to ship production experiences
  • Demonstrated experience designing AI-mediated or agentic in-product experiences — including the patterns for trust, provenance, confidence, human-in-the-loop review, and graceful failure
  • Experience designing across multiple personas and organizations that share workflows — collaborative SaaS, multi-sided platforms, marketplaces, or network products
  • Strong product instincts: comfortable owning outcomes against business and network metrics (activation, time-to-value, adoption, k-factor, PQLs), not just design quality metrics
  • Hands-on fluency with modern AI tools as part of your own design and prototyping practice — using them to generate, critique, prototype, and accelerate, not just to admire
  • Technical fluency with the design-to-code surface: tokens, component APIs, CSS, React (or willingness to learn), accessibility standards, and the tooling that connects design systems to production code
  • Experience designing data-dense, decision-support, or analytical experiences — supply chain visualizations, knowledge graphs, dashboards, regulatory workflows — is a strong plus
  • Experience in a high-growth, zero-to-one environment where you had to build the design organization while running it

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