Senior IT & Business Continuity Manager

Join Givebutter, a fast-growing fundraising platform, as a Senior IT & Business Continuity Manager. In this hands-on role, you'll oversee IT operations and compliance, ensuring that every team member has the tools and support they need to succeed. You'll manage device procurement, SaaS administration, identity and access management, and our GRC platform. This is a unique opportunity to make a significant impact in a mission-driven organization.

• Own all IT operations end-to-end, including device procurement & management, SaaS administration, and identity & access management.
• Lead IT onboarding and offboarding processes to ensure a smooth experience for new hires and departing employees.
• Manage our compliance posture, track controls, coordinate evidence collection, and project manage our SOC 2, ISO 27001, and PCI certification programs end-to-end.
• Embrace new technology thoughtfully, especially AI, and are excited to help teams adopt tools responsibly while maximizing their impact
• Can meet anyone where they are whether you're talking to an engineer or an account executive, you make the technical stuff land
• Take ownership and love building from zero. You’re energized by creating structure where none exists and setting a strong foundation for scale
• Are deeply curious and proactive. You don’t wait for problems to surface; you anticipate needs and continuously improve systems and processes
• Balance security with usability. You care about protecting the business but also understand how to keep tools fast, accessible, and frictionless for teammates
• Communicate clearly and empathetically. You can translate technical concepts into plain language and build trust across all levels of the company
• Familiarity with AI tools and how they're being adopted in the workplace — you understand the productivity upside and the security/compliance considerations that come with them
• Strong project management instincts — you know how to keep a compliance program on track without it becoming a fire drill at audit time
• Experience managing a Mac-heavy, fully remote team and the SaaS stack that comes with it
• Hands-on experience administering Notion at scale — including permissions management, workspace governance, and working cross-functionally to keep it structured and useful
• Familiarity with SOC 2 and at least one of ISO 27001 or PCI DSS — the three certifications we're targeting over the next year or two
• Strong communicator who can translate technical concepts without making anyone feel out of the loop
• Security-minded and pragmatic — you understand the tradeoffs and make smart, practical decisions (note: deep technical security expertise lives with the Security Engineer; this role partners, not leads, on that front)
• Proven ability to build from scratch — you don't need a playbook to get started, and you know how to prioritize in ambiguous environments
• Hands-on experience with a GRC tool — Vanta strongly preferred; Drata or similar is acceptable. You've project-managed a compliance audit, not just supported one
• Someone who genuinely cares about the people they support, not just the tickets they close
• 5+ years of IT experience, ideally at a high-growth startup or remote-first SaaS or fintech company
• A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!