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Senior Specialist, Implementation Engineer - Spain
Checkout.com · Barcelona, Spain
About The Role
Join <Checkout.com>, a leading fintech company that powers digital payments for major brands like eBay, Spotify, and Uber. As a Senior Specialist, Implementation Engineer, you will provide technical support to merchants during their implementation of <Checkout.com> payment processing technology, manage incidents related to integration, and collaborate with internal teams to resolve issues. You should have technical support experience in a tech/fintech company, strong coding skills in at least one programming language, and fluency in Spanish and English.
- Provide technical support to merchants during their implementation of <Checkout.com> payment processing technology.
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support.
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents).
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