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Director of Software Engineering (Client Experience)

Forge · San Francisco, United States

External listingfull-time7 days ago

About The Role

Join Forge's CX engineering team as the Director of Software Engineering. In this role, you will lead and develop a highly engaged team of engineers, partner with cross-functional stakeholders, drive execution across complex initiatives, and establish technical direction. You will also foster engineering best practices, build a strong engineering culture, and contribute to technology strategy and investment decisions. Benefits include health and wellness coverage, a 401k plan, equity options, generous time off, and opportunities for growth and development.

  • Recruit, lead, and develop a highly engaged team of CX engineers, fostering a strong engineering culture focused on ownership, accountability, collaboration, and continuous learning.
  • Partner with Product, Architecture, and Business leaders to define priorities and deliver meaningful outcomes, driving execution across complex initiatives while balancing speed, quality, scalability, and operational excellence.
  • Establish technical direction and guide architectural decisions that support long-term business objectives, while identifying opportunities to improve engineering processes, team effectiveness, and organizational scalability.
  • Strong technical foundation and a solid understanding of modern software engineering principles and practices
  • Proven experience leading engineering teams through complex technical and organizational challenges
  • Experience partnering effectively with cross-functional stakeholders at multiple levels of the organization
  • Comfortable operating in a fast-paced environment with evolving priorities
  • Excellent communication, collaboration, and influencing skills
  • Passion for technology, people leadership, and delivering customer value
  • Track record of building, developing, and retaining high-performing teams
  • Ability to balance strategic thinking with a practical, execution-oriented mindset
  • Experience leading engineering managers, multiple teams, or large-scale engineering initiatives
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience
  • 8-10 years of software engineering experience with progressive leadership responsibilities
  • Demonstrated success delivering complex technology solutions from concept through execution

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