Senior Employee Relations Specialist

Join our team as a Senior Employee Relations Specialist, where you will play a crucial role in protecting the organization from people-related risks while fostering a high-performance culture. You will serve as a primary point of contact for managers and employees regarding employee relations concerns, conduct investigations, and collaborate with leadership and legal on complex matters. Additionally, you will design and implement employee relations systems, administer leave of absence programs, and support compliance initiatives. This position requires strong relationship-building, analytical, communication, and problem-solving skills, as well as experience in employee relations, leave administration, and workplace compliance.

• Serve as a primary point of contact for managers and employees regarding employee relations concerns, workplace issues, policy interpretation, and employee experience matters.
• Conduct Tier 1 and Tier 2 employee relations intake, investigations, fact-finding, documentation, and resolution recommendations.
• Partner with managers to address employee concerns, performance-related matters, workplace conflicts, and policy-related questions in a consistent and compliant manner.
• Professionalism and discretion when handling sensitive and confidential employee matters
• Ability to move throughout company facilities and/or transport light materials as needed to support business activities
• Experience partnering with Legal on employee relations, workplace investigations, accommodations, leave administration, or compliance matters
• Strong relationship-building, analytical, communication, and problem-solving skills
• Experience applying California employment practices and workplace compliance requirements in the administration of employee relations, leave, accommodations, and related workplace programs
• Experience administering leave of absence, workplace accommodations, workers' compensation, or similar employee programs
• Demonstrated judgment in interpreting and applying policies, procedures, and workplace practices while balancing employee experience, business needs, and organizational risk
• Ability to lawfully access information and technology that is subject to US export controls
• Experience identifying operational challenges and improving processes, workflows, systems, or documentation to enhance consistency, scalability, and organizational effectiveness
• Experience independently managing employee relations matters, workplace investigations, and employee support programs while exercising sound judgment and discretion
• Ability to perform the essential functions of the position in a standard office environment, including extended periods of computer-based work
• Experience conducting employee relations intake, investigations, fact-finding, documentation, and case management activities
• Experience supporting multi-state employee populations
• Experience developing dashboards, operational reporting, workforce insights, or organizational health metrics
• Experience utilizing HRIS systems, case management platforms, Jira, Power BI, workflow tools, or similar operational technologies
• Experience using data and trend analysis to identify risks, inform decision-making, or drive process improvements
• Familiarity with immigration administration and vendor coordination
• Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, Analytics, or a related field