Account Manager

Join honeysales as an Account Manager, where you will be the primary point of contact for clients, driving renewals and retention, developing strategic success plans, and promoting client advocacy. You will analyze client usage patterns, provide ongoing support and education, and collaborate with various teams to ensure a seamless client experience. This role requires excellent communication skills, a passion for sales technology, and 1-2 years of relevant experience in account management or customer success.

• Act as the primary point of contact and trusted advisor for clients, cultivating strong, productive, and meaningful relationships.
• Own renewal, retention, and net retention targets for your accounts, ensuring that clients remain satisfied and engaged with honeysales’ offerings.
• Develop and implement Success Plans aligned with client goals, driving feature adoption, usage, and value.
• Team Player: Known for your ability to collaborate across teams, you prioritize shared success and contribute positively to team dynamics
• Client-Focused & Solution-Oriented: You are passionate about helping clients succeed and take pride in delivering tangible results
• Curious & Analytical: With a keen interest in learning and growth, you enjoy leveraging data insights to inform strategic decisions
• Curious & passionate about Sales Tech: You understand the challenges and complexities of lead generation, prospecting and building a sales pipeline. At the same time, you are convinced that technology will enable better human outcomes
• Excellent Communicator: Your communication skills, both written and verbal, are top-notch, and you excel at conveying complex ideas in an approachable way. German is a plus but not necessary
• Experience: You have 1-2 years of relevant experience in Account Management, Onboarding, Customer Success Management or similar roles, with expertise in SaaS, Sales Automation, or Customer Analytics being a strong plus