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Consumer Compliance Manager (Card Products)
Cardless · San Francisco, United States
About The Role
Join Cardless, a fast-paced fintech company, as a Consumer Compliance Manager. In this hands-on role, you'll own product compliance for our credit and debit card programs, advising on new features, terms, pricing, and regulatory requirements. You'll build and maintain product-compliance review processes and work closely with our issuing bank partners. This is an exciting opportunity for a compliance professional with a strong background in consumer financial products and a desire to make a significant impact in a growing company.
- Assurer la conformité des produits financiers, en particulier les cartes de crédit et de débit, en fournissant des conseils sur les nouveaux programmes et fonctionnalités.
- Examiner les caractéristiques des produits, les conditions et les packages de divulgation pour identifier les problèmes réglementaires et conseiller les équipes sur des solutions conformes.
- Établir et maintenir des check-lists de révision des produits, des flux de travail d'approbation et des dossiers prêts pour l'audit.
- Working knowledge of consumer protection regulations across credit and debit card products (Regulation Z, Regulation E, Regulation DD, Regulation B, UDAAP, FCRA)
- Proven ability to operate independently, without a defined playbook or daily check-ins
- Comfort using AI tools to work more efficiently and expand coverage
- Hands-on experience reviewing and advising on consumer financial product features, terms, pricing and fee disclosures, or application and servicing flows for regulatory compliance
- Typically 3 to 6 years of experience in compliance, legal, or regulatory advisory within banking, fintech, or consumer financial services, with hands-on product or regulatory compliance work
- Ability to interpret regulation and translate it into practical, customer-friendly product guidance, with the judgment to reason through novel features where the rule is not directly on point
- Ability to manage multiple product workstreams and deadlines in a fast-paced environment
- A collaborative, advisory mindset and comfort partnering cross-functionally with product, business, design, and operations teams
- Clear written and verbal communication skills, with the ability to give business teams a defensible recommendation, not just a flag
- Hands-on experience across both credit and debit card products
- CRCM or another consumer-compliance certification
- Exposure to fintech or partner-bank program structures
- Interest in consumer finance, loyalty programs, and card products
- Curiosity about how compliance can enable responsible, innovative growth
- Experience standing up or maturing a product-compliance function
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