Sales Coordinator

1. Sales Support & Coordination

• Assist the sales team with preparing quotations, proformas, sales orders, and pricing sheets.
• Coordinate with clients for documentation requirements, follow-ups, and order status updates.
• Maintain and update customer databases, leads, and sales pipelines.
• Support the team in preparing presentations, product decks, and catalogues.

1. Order Management

• Manage end-to-end order processing, including order creation, tracking, and dispatch coordination.
• Coordinate with logistics, warehouse, and accounts teams to ensure timely delivery.
• Track shipment status, monitor delivery timelines, and flag potential delays.

1. Documentation & Reporting

• Prepare and manage documents such as quotations, SOs, POs, invoices.
• Maintain accurate records of samples, orders, payments, outstanding amounts, and follow-up actions.
• Generate weekly and monthly sales reports for management review.

1. Customer Interaction

• Handle client queries over phone/email and provide timely updates.
• Ensure professional communication to maintain high service levels.
• Follow up with customers for payments, feedback, and repeat orders.

1. Internal Coordination

• Work closely with sales executives, operations, accounts, and warehouse teams.
• Coordinate sample dispatch, product availability checks, and production timelines.
• Help plan and execute internal team meetings, dealer visits, and sales activities.

Skills

SAP Account Management Customer Service