Deputy Manager- Quality Systems

Role Name Deputy Manager - Quality Assurance Reporting to Unit Head- QA, Plant Head- T-16 Role purpose Implemetation of QMS,EMS,TQM,Compliance to Customer requirements;Process & Product Certification Document created by Tushar Pawar Responsibilities KRA (Key Result Areas) KPI (Key Performance Indicators) Heads Safety Of Manpower:- To monitor & implement Standard Operating Procedure's for safety so as to build safe working environment by ensuring adherence to safety norms Safety audit score Assurance of Quality Management Systems Establishment of Quality Assurance documentation, required by the Quality Management System(QMS) & Environment Management System(EMS) Audit Score by Inernal/External agencies Review & Control of Quality Aassurance Diagram,Quality Manual,Quality Procedure Laisioning with External agencies for matters related to the Quality sysytem as & when required viz. ISI,ECE,ARAI Adequate traning for new / changed quaity assurance system/ process / technology/ standards To ensure Quality system by conducting Internal Quality Audit(IQA) as per requirement of TS16949 Number of non conformance found during audit by external agency Upgradation of Quality Management System based on reports/feedback generated from 3'rd party audit No repetition of similar type of Non conformance report(NCR) from External Audit Compliance to customer Quality Assurance requirements To meet Product Quality requirement within Customer specification Product Audit Score Analysis for any reported Quality or waranty issue & then fix concrete preventive action against it Number of Customer Rejection(Parts Per Million defects-PPM) & waranty claim To improve customer satisfaction score On time implementation of countermeasure against pointed out observations in customer survey Production Part Approval Process(PPAP) for Engg. Change (Specs/ Material/ Process/ Design) in mass production and sample evaluation Engineering Change Implementation as per Plan vs Actual Process & Product Quality Assurance Benchmarking of Product with respect to Quality parameters Number of Quality parameters improved Production Part Approval Process(PPAP) approval of Bill of Material items/Raw material Control on Raw Material requirements Upgradation of Existing suppliers 1) Supplier Audit Plan vs Actual 2)Supplier Audit Score Establishment of Testing Method for any new product & Evaluation of product performance Quality parameters for existing product Periodical Test Result Upgradation & Evaluation of Manufacturing process based on reports generated by periodical review of Process Failure Mode Effect(PFMEA) & Process Quality Control Table(PQCT) 1)Process Audit Score 2)Number of Poka yokes implemented Establishment & Evaluation of packing Method for any new & existing product Transportation Breakages in Parts Per Millions(PPM) Establishment & Evaluation of Product Measuring facility par with National/ International standard Plan vs Actual for Annual calibration calender Budgeting Evaluation of departmental expenses for a financial year Budgeted Expense--Plan vs Actual Manpower Development Solving quality issues by a team effort through formation of Quality Circles Number of Quality Circles Certification of Inspectors Plan vs Actual of Training Schedule Implementation of Kaizens Kaizen Matrix TQM Implementation Policy deployment through X-Matrix in Roorkee unit 1)Number of Plan Do Check Act(PDCA) Projects in the unit 2) Review of X-Matrix--Plan vs Actual 3) Periodical Review of Total Quality Management(TQM) folder REQUIREMENTS Knowledge Experience '(Number of years) 7-10yrs. Skills Qualification B.E./MBA INTERACTION Internal Customers Other External parties/Vendors Sales & Marketting, Materials, Maintenance, Production, I.T.,Projects and New Model Development HMIL, FIL, VW, TML, M&M, RNAIL,HML,WPIL,TKML & VOLVO