Program Manager, Amazon Hub Lead Generation , Last Mile Delivery Programs- Hub and AmFlex

Amazon Hub (formerly I Have Space program) is seeking an experienced Program Manager to drive distribution expansion through strategic lead generation and store onboarding initiatives. This role will be instrumental in expanding our last-mile delivery network by identifying, engaging, and onboarding retail partners who serve as delivery points for Amazon customers.

Key job responsibilities

### Lead Generation & Distribution Expansion

• Develop and execute comprehensive lead generation strategies to identify potential Amazon Hub partner locations
• Build and maintain a robust pipeline of prospective retail partners across assigned territories
• Analyze market data and demographics to prioritize high-value expansion opportunities
• Set and achieve quarterly and annual store onboarding targets

### Go-to-Market Strategy & Execution

• Design and implement go-to-market approaches tailored to different retail segments and geographic markets
• Create compelling value propositions that resonate with potential partner stores
• Develop sales collateral, pitch decks, and training materials for field teams
• Test and iterate on outreach strategies to optimize conversion rates

### Stakeholder Engagement & Field Operations

• Partner closely with last-mile station teams including Cluster Managers, Site Leads, team leads, and ADEs (Account development executives)
• Enable and empower field teams to conduct effective store visits and partner conversations
• Conduct joint field visits to model best practices and provide hands-on coaching
• Build strong cross-functional relationships to ensure seamless program execution

### Program Management & Operations

• Own end-to-end onboarding process from initial contact through store activation
• Track and report on key performance metrics including pipeline health, conversion rates, and time-to-activation
• Identify and remove blockers that impede store onboarding progress
• Implement process improvements to scale operations efficiently

### Data Analysis & Reporting

• Leverage data analytics to identify trends, opportunities, and areas for improvement
• Create executive-level dashboards and reports on program performance
• Conduct post-mortems on successful and unsuccessful onboarding attempts
• Use insights to continuously refine lead generation and conversion strategies