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Account Manager, AVS

Amazon · Cape Town, Western Cape, ZAF

External listingfull-time3 months ago

About The Role

Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that helps strategic brands partner with Amazon to grow their business.

As an Associate Account Manager, you will gain 360-degree exposure to all areas of e-commerce at Amazon, owning the relationship with your brands and structuring short and long-term strategies oriented at brand growth and customer satisfaction. You will act as a consultant driving selection and promotional activities, monitor and work on success metrics daily, and ensure the brand's experience with AVS demonstrates our customer obsession.

You will work with cross-functional stakeholders including Category Management, Supply Chain, Finance, and Marketing, developing your skills and accelerating your career within a global leader in e-commerce.

Key job responsibilities

Core Service & Analytics: Use deep data analytics to identify industry opportunities and provide recommendations to improve overall business performance through Amazon programs

Availability & Operational Excellence: Drive Supply Chain initiatives by reducing costs, defects, and lead times while managing stock in fulfilment centers

Promotion & Funding: Recommend marketing and advertising campaigns, plan and manage promotional activities for Amazon events (Prime Day, Black Friday), and work with Amazon

Advertising on brand opportunities

Selection & IDQ: Grow selection by managing new product launches, improving discoverability, identifying product gaps, onboarding new ASINs, and enhancing the customer journey (detail page optimization, competitor benchmarking)

Relationship Management: Build and maintain strategic relationships with brand partners, conducting regular business reviews and performance deep dives

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