Site Lead

Our operations help everything to come together at Amazon. As the Site Leader/Senior Operations Manager in a fast-paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders.

Key job responsibilities

Monitor operational metrics and business performance

Contribute to planning the operational budget, considering everything from financial and labour planning

Protect high standards of operational Health and Safety

Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning

Be accountable for operational leadership by measuring performance, offering feedback, and providing development support

A day in the life

You’ll be based at one of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders. At the same time, you’ll focus on long-term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business-wide champion of best practice.