Vendor Manager 12 Month FTC, Amazon Fresh

• \*This is a 12 Month Fixed Term Opportunity\*
• Amazon Fresh team is looking for talented Vendor Manager who will be responsible for improving product selection and managing relationships with vendors.

Your Responsibilities

CUSTOMER NEEDS

• Support identification of customer needs through pulling of metrics and providing overviews of industry landscape
• Continuously seek information to improve the customer experience and makes recommendations to the business

VENDOR MANAGEMENT

• Analyze existing reports to identify retail selection gaps
• Audit vendor costs and ensures that procurement costs are in line with goals
• Create and manage contractual agreements
• Prioritize vendor resources to improve customer experience, product availability and lowering prices and costs
• Is responsible to create product knowledge
• Implement promotional programs for vendor(s)

BUSINESS OPERATIONS

• Review and analyze vendor output metrics to make decisions regarding pricing, selection, and convenience and drives vendors to improve
• Manage the promotion set up and launch
• Regularly audit all vendor elements, performs deep dive analysis on problems to understand root causes and makes decisions based on data
• Act as an escalation point to respond to customer needs for vendor(s)
• Educate vendor(s) on tools, processes and resources

AUTOMATION & PROCESS IMPROVEMENT

• Identify opportunities to improve retail tools and systems
• Simplify or automate tasks to drive improved business performance
• Manage products from launch to end of life with goal of automating any manual tasks
• May work with tech team to drive process change