Senior Program Manager, Long Term Planning

Are you a customer-centric individual looking for an impactful role driving strategic business decisions that better serve customers and make their lives better? We are hiring an experienced Program Manager to serve as a central coordination hub for Japan Operations long-term planning. This is a high-visibility role that communicates directly with Director and VP leadership, connecting Finance, Business teams, and WW senior leadership through structured planning cycles and ad-hoc strategic initiatives. The candidate will drive end-to-end planning processes and executive-level reporting across multiple cadences.

Key job responsibilities

Strategic Planning Cycles

SPS (Strategic Planning Session): Lead coordination of inputs, narrative development, and deliverables for the annual strategic planning session; facilitate workshops and brainstorms to generate bold ideas

OP1 (3-Year Forward Plan): Drive the Operational Plan 1 cycle end-to-end — aligning Finance and Business teams on long-range targets, investment asks, and network strategy

OP2 (Annual/Monthly Plan): Coordinate the Operational Plan 2 process, ensuring monthly granularity for the year ahead is aligned across stakeholders

QxG (Quarterly Guidance): Manage quarterly guidance cycles, bridging Finance forecasts with operational reality for leadership alignment

Business Reporting & Communication

• Own and deliver executive-level business result reporting including MBR (Monthly Business Review) and QBR (Quarterly Business Review)
• Develop clear narratives connecting operational performance to strategic goals for Director/VP and WW senior leadership audiences

Special Missions & Strategic Initiatives

Execute high-priority assignments from Director/VP — including workshops, brainstorming sessions, and cross-functional deep dives

Generate and structure "big ideas" for incorporation into SPS, OP1, and OP2 planning cycles

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.