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Creative Ops Mgr, Brand & Copy, Amazon Music Design & Creative Operations

Amazon · Mexico City, Mexico City, MEX

External listingfull-time2 months ago

About The Role

  • Are you excited about driving impactful creative programs that elevate the Amazon Music
  • brand and customer experience? Are you driven by the challenge of building and
  • optimizing end-to-end program management frameworks to streamline creative
  • workflows and unlock efficiencies? Do you want to hone your skills in enabling and
  • improving processes alongside a global team of content creators and design experts? If so,
  • the Amazon Music Design & Creative Operations team is looking for a talented, passionate
  • Creative Operations Manager with a track record of strategic program delivery, cross-
  • functional collaboration, and process improvement to support the Brand & Creative
  • Strategy team.
  • Key job responsibilities
  • Support team of brand strategists and copywriters in capacity planning across campaigns, creative and internal team needs
  • Help maintain creative brief templates and intake processes
  • Track and manage project timelines
  • Support Copywriters and Strategists in workflow management
  • Assist in coordination between internal teams and external partners
  • Help track costs and budget on behalf of team
  • Support implementation of content development workflows
  • Maintain process documentation and knowledge repositories
  • Help identify opportunities for workflow improvements
  • Follow and promote best practices in copy and strategy operations
  • Support workflows for internal initiatives and larger campaigns
  • Help maintain creative review and approval processes
  • Track creative versions and marketing asset iterations
  • Assist in creative resource allocation
  • Build relationships with creative and marketing partners
  • A day in the life
  • We're growing quickly and hiring the best talent to drive our creative vision forward. This
  • is an exciting opportunity to join our Amazon Music Design and Creative Operations team
  • as a Creative Operations Manager managing work within our Brand Creative Copy &
  • Strategy space. In this role, you will be responsible for leading and optimizing key
  • programs that span creative marketing, product and brand strategy launches. You will
  • serve as a central creative operational hub, building the frameworks, governance
  • structures, and cross-functional collaboration mechanisms required to successfully deliver
  • strategic creative initiatives.
  • About the team
  • The Design and Creative Operations team is an embedded within the overall Design
  • organization, striving and focusing on operational excellence across all business verticals
  • within Amazon Music. The Design and Creative Operations team is responsible for
  • establishing the end-to-end workflow and standard operating procedures (SOPs) for
  • creative collaboration with all marketing, product, and partner design teams. We set the
  • standard for the process, earning trust with all partners, biasing for action when working
  • within tight parameters, and using sound judgment to make decisions in areas of ambiguity
  • or uncharted territories. Importantly, Design and Creative Operations also play a key role
  • in high-level reporting, defining and tracking key performance metrics, and maintaining
  • comprehensive documentation on our operational processes and best practices. They
  • partner closely with our counterparts in Brand Creative and Brand Strategy, along with
  • R&B and Product Design to launch bar-raising experiences across events, livestreams,
  • features, promotions and the product itself.

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