DATA ANALYST , ICQA – Inventory Control and Quality Assurance

• The Data Analyst works closely with the ICQA Manager and operations teams in Inbound and Outbound to provide data and analytical
• support for ACES initiatives, root cause investigation of quality defects, and ensures compliance with ICQA-related SOX requirements.
• This role has a strong understanding of different business models and the underlying analytics, and the ability to assimilate new
• methodologies and data sources. They will be a self-starter comfortable with ambiguity, with strong attention to detail, and with an
• ability to work in a fast-paced and ever-changing environment. The complexity of research and skills for the position is well beyond
• basic data entry and research. It involves complex analysis and diving deep into key metrics based on requests, building and
• maintaining multiple databases, extensive knowledge of software applications to create tools, and understanding of multiple
• programming languages and data querying tools.
• Key job responsibilities

Data Collection and Reporting

• Development of data collection processes and data management systems.
• Maintenance of data integrity (0% error rate).
• Design queries, compile data, and generate reports in SQL and Excel.
• Chart and graph data for reporting purposes.
• Complete daily and weekly SOX reporting as assigned; document findings and identify escalations.
• Develop and maintain regular SQL reporting as requested by leadership using the Amazon data warehouse.

Analysis and Problem Solving

• Lead root cause analysis for quality defects through data mining, trend analysis, and statistical modeling.
• Provide analytical support for ACES initiatives and process improvement projects.
• Conduct in-depth research of defect trends and perform root cause analysis.
• Data mining and problem solving to identify process gaps and opportunities.
• Present analysis in easily digestible standard reports.
• Work with quality leadership to improve standards and identify defects in the operation.

Operations Support

• Work in-path, performing associate and leadership tasks to identify data-driven solutions and automations.
• Develop automation solutions for analysis using Python or similar tools.
• Teach leadership team how to interpret data trends as needed.
• Support ICQA and Learning Team projects and any other priority requests as senior leadership assigns.
• Back up for ICQA Process Assistant duties as needed.