Restaurant Expeditor (Full Time & Part Time)

**Starting Wage: $17.15/hr.**

**Company Standards**

At Angel of the Winds, the World’s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

**Responsibilities**

• Expedites food orders on the line, in the kitchen, to ensure exceptional guest service to all F&B outlets.
• Is the liaison between front-of-the-house service staff and kitchen staff.
• Receives all incoming food orders.
• Manages the timelines of dinner tickets and assures ticket cook times meet established standards.
• Completes all plate presentations per the recipe/plate presentation specifications.
• Sets up expeditor station, keeping it clean, organized and stocked throughout the shift.
• Ensures high standards of plate presentation, food quality, garnish, and order accuracy.
• Coordinate’s food delivery with food and beverage staff.
• Maintains strong menu knowledge, knows daily menu offerings, ingredients and dish preparations.
• Busses, cleans, and resets table in a timely manner.
• Completes all side work in a timely and satisfactory manner.
• Follows standards for merchandising, stocking, rotating and storing all products.
• Follows all food and equipment safety and sanitation guidelines as applicable.
• Communicates with restaurant manager, supervisors or chef of any food quality, order timeliness or service-related issue.
• Attends all mandatory department, casino and/or training meetings.
• Follows all department and casino policies, procedures, and regulations as required.
• Work nights, weekends and holidays as required.
• Performs other duties as assigned.

**Qualifications**

• Exceptional guest service skills required.
• Must be at least 18 years of age.
• One to three months related work experience and/or training; or equivalent combination of education and experience.
• Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
• Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.

**Certificates, Licenses, Regulations**

• Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
• Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).
• Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 13 Servers Permit.

**Physical Demands and Work Environment**

Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires repetitive movement daily with sedentary work, occasional bending and crouching. This is a 24 hour, 7 days a week work operation.