Restaurant Host

**Starting Wage: $17.15/hr.**

**Company Standards**

At Angel of the Winds, the World’s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

**Responsibilities**

• Greets and interacts with guests in a friendly, professional, and attentive manner.
• Escorts guests to restaurant tables and presents them with clean menus.
• Organization of station planning and dining room assignments.
• Takes guests names for waiting list and quotes wait times to guests accurately.
• Observes tables and keeps tracks of clean, dirty and occupied tables.
• Collects money and returns change to guests in an accurate and timely manner.
• Operates, balances, and reconciles cash till and Point of Sales (POS).
• Responds to guest inquiries regarding menu offerings and/or specials.
• Ensures all work stations are stocked, neat, clean and sanitary.
• Answers phones for reservations and room service.
• Rings in room service and give them to server assistant in a timely manner.
• Follows all food safety and sanitation guidelines as applicable.
• Responsible for all monies coming in and out of the restaurant during operating hours.
• Works’ days, nights, weekends, special events and holidays as needed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
• Work nights, weekends and holidays as required.
• Performs other duties as assigned.

**Qualifications**

• Exceptional guest service skills required.
• Must be 18 years of age.
• Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.
• Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
• One to three months related work experience and/or training; or equivalent combination of education and experience. Must have one to three months cash handling experience.

**Certificates, Licenses, Regulations**

• Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
• Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).

**Physical Demands and Work Environment**

Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires repetitive movement daily with sedentary work, occasional bending and crouching. This is a 24 hour, 7 days a week work operation.