Barback - Gravity Bar

**Starting Wage: $17.15/hr**

**Company Standards**

At Angel of the Winds, the World’s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

**Responsibilities**

• Provides attentive and friendly service to customers.
• Ensures bar is stocked with adequate amounts of beer, wine, liquor, juices, mixes, ice, dry goods, etc.
• Assists Bartender with the preparation of bar service (cutting garnishes, dishwashing, etc.)
• Assists Bartender with opening and closing duties as needed.
• May serve and refill food and beverages for casino guests - including coffee and/or espresso.
• Removes empty beverage containers and other food and beverage items in a courteous and timely manner.
• May operate, balance and reconcile cash till and Point of Sale (POS) sales as trained.
• Keeps liquor room and beer cooler neat, clean and organized.
• Washes and stocks glassware and utensils.
• Attends mandatory department meetings and training sessions.
• Ensures all work stations are stocked, neat, clean and sanitary.
• Informs Bartender and/or Supervisor of any equipment malfunctions.
• Follows standards for merchandising, stocking, rotating and storing all products. Follows all food safety and sanitation guidelines as applicable.
• Communicates any guest complaints, problems or compliments to a supervisor as soon as possible.
• Works’ days, nights, weekends, special events and holidays as needed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
• Work nights, weekends and holidays as required.
• Performs other duties as assigned.

**Qualifications**

• Exceptional guest service skills required.
• Must be at least 18 years of age.
• One to three months related work experience and/or training; or equivalent combination of education and experience.
• Six (6) months prior experience working in a lounge, bar, tavern or sit-down restaurant desired.
• Prior experience in a casino environment desired.
• Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
• Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.
• Employment is contingent upon a favorable outcome of a background investigation and drug screen.

**Certificates, Licenses, Regulations**

• Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
• Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).
• Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit.

**Physical Demands and Work Environment**

Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Frequently involves carrying, pushing and pulling 40 to 60 pounds. Frequently lifts and/or moves 180-pound kegs. Requires repetitive movement with the ability to stand and/or walk for an entire shift. This is a 24 hour, 7 days a week work operation.