Nordics Customer Advisor - Lisbon - LIS14

# Nordics Customer Advisor - Lisbon - LIS14

> Cross Border Talents · Lisbon, Portugal · Full-time · Posted 2026-06-08

**Workplace:** on_site

**Department:** BPO_LIS14

## Description

**Ready to take your customer service career to the next level?**

Join a leading international company in Lisbon and become part of a dynamic team supporting globally recognized brands. If you enjoy helping people, solving problems, and working in a fast-paced environment, this opportunity is for you.

### What You'll Do

As a **Customer Advisor**, you will be the first point of contact for customers, delivering exceptional support and creating positive experiences every day.

✔ Assist customers via inbound calls and inquiries

✔ Provide professional, friendly, and solution-oriented support

✔ Resolve customer issues efficiently while demonstrating empathy and care

✔ Accurately document customer interactions and feedback in internal systems

✔ Investigate and troubleshoot issues using available tools, training, and resources

✔ Guide customers toward the best solutions and recommendations based on their needs

✔ Contribute to a high-quality customer experience that reflects the values of world-renowned brands

## Requirements

• **Citizen UE or Work Permit Portugal;**
• Fluency in Swedish OR Norwegian OR Finnish OR Danish (C1/C2 Level or Native);
• Good knowledge of English (B2 level);
• Be living in Lisbon area
• Typing Speed: 25 words per minute.
• Availability to work in rotating shifts
• Good computer skills;
• Any kind of previous experience or contact with clients
• Excellent communication skills;
• Good listening and empathy skills;
• Good time management skills;
• Team spirit and flexibility.

## Benefits

• Competitive salary;
• Meal vouchers;
• Fixed-term, renewable employment contract;
• Private health insurance
• Sports activities and much more!!

## Apply
[Apply at Cross Border Talents](https://apply.workable.com/crossbordertalents/j/062B226ED7/apply)
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