About The Role

# Accounts Receivable - Collections

> Remote Raven · Philippines (Remote) · Full-time · Posted 2026-05-01

**Workplace:** remote

## Description

We are hiring a **process-driven A/R Collections Specialist** to manage the full delinquency lifecycle across a portfolio of accounts.

This role owns execution from **initial delinquency tracking → lien preparation → legal referral → payment posting**, ensuring every account is handled accurately, consistently, and within defined timelines.

This is not a reactive role. It requires **structured execution, daily follow-through, and strict documentation discipline**.

If you are someone who

Tracks every account without gaps
Follows process without shortcuts
Communicates clearly and professionally
Works consistently under defined workflows

You will perform well in this role.

Core Responsibilities

Collection Reporting & Portfolio Management

Maintain accurate collection reports across assigned accounts
Execute full delinquency workflows within the system
Perform daily review of delinquency modules and close resolved accounts
Monitor active payment plans and ensure compliance
Maintain updated tracking logs with process milestones

Lien Processing

Prepare lien documentation based on thresholds and policy
Submit liens for recording within timelines
Release liens immediately upon full payment
Coordinate approvals with associations

Legal Referrals & Attorney Coordination

Prepare accounts for legal escalation
Coordinate with attorneys on account status and payments
Conduct monthly reconciliation of legal accounts

Payment Posting & Documentation

Post payments accurately in system
Code deposits and maintain complete documentation
Ensure audit-ready financial records

Communication & Correspondence

Respond to emails and voicemails within 24 business hours
Communicate with residents and internal teams on account status
Maintain clear, professional written communication

Payment Plan Management

Set up payment plans for qualified accounts
Monitor adherence and flag missed payments
Update records and tracking logs accordingly

Daily Workflow Expectations

Review and respond to all inbound communication
Audit delinquency system daily
Post and document payments
Prepare liens and legal referrals
Update tracking systems with precision

## Requirements
**Required**

Prior A/R or collections experience
Strong English communication (written and verbal)
Ability to work US time zone (night shift)
Highly organized and process-driven
Reliable internet and remote setup

**Preferred**

HOA / property management collections experience
Experience with VMS or similar systems
Exposure to lien processing and legal coordination
Payment plan management experience

## Benefits

**Engagement Type:** Full-Time

**Location:** Remote (US Time Zone Alignment Required)

**Rate:** Up to $6.00/hour

**Work Schedule Notice**

_Initial screening calls are conducted in the US Mountain Standard Time (MST) zone, with available windows between 3:00 AM and 1:00 PM MST. We sincerely appreciate the flexibility of our candidates across different time zones and will make every effort to schedule at a time that works for you. Your willingness to accommodate the time difference is genuinely valued._

**Data Privacy Notice**

_By applying, you consent to being contacted via the contact information provided in your application for recruitment purposes only._

## Apply

[Apply at Remote Raven](https://apply.workable.com/remote-raven/j/113B28BEC3/apply)

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