IT Business Analyst - Goregaon West

# IT Business Analyst - Goregaon West
> Rentokil Initial · Mumbai, India · Full-time · Posted 2026-07-02
**Salary:** INR 300,000–700,000
**Workplace:** on_site
**Department:** ASIA & MENAT
## Description
Designation - Business Analyst
Location - Mumbai - Goregaon West
Qualification - Any Graduate
Experience - Minimum 2 Years of Exp

About Rentokil PCI

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further

For more details: [<https://www.rentokil-pestcontrolindia.com>](https://www.rentokil-pestcontrolindia.com/)

About the Role

• The Business Analyst will be responsible for gathering, analysing, and documenting business requirements to ensure accurate implementation and alignment with project goals.
• The incumbent will report to the Assistant General Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities

• Collaborate with business stakeholders, project managers, and technical teams to gather business requirements for various projects
• Conduct interviews, workshops, and surveys to elicit detailed and accurate requirements
• Analyse collected information to identify gaps, inconsistencies, and potential challenges
• Create clear and concise requirement documents, including functional/non-functional specifications, use cases, process flows, and user stories
• Assist in prioritisation and validation of requirements with stakeholders to ensure alignment with business objectives
• Participate in review sessions with stakeholders and project teams to ensure an accurate understanding of requirements
• Support the resolution of requirement-related conflicts or issues during the project lifecycle
• Collaborate with design and development teams to ensure proper implementation of requirements
• Maintain and update the requirement documentation throughout the project lifecycle
• Analyze current business processes ("As-Is") and design optimized future-state workflows ("To-Be").
• Oversee User Acceptance Testing (UAT), ensuring the final product meets the defined business requirements and acceptance criteria.
• Create high-quality documentation, including User Stories, Process Flow Diagrams, and Functional Specifications.

Key Result Areas

• Contribution to the identification and resolution of potential requirement conflicts.
• Collaboration with cross-functional teams to ensure successful project outcomes.
• Requirement Gathering & Analysis
• Documentation & Specification Writing
• Process Flow Mapping
• Change & Issue Management

Competencies (Skills essential to the role)

• Strong analytical and critical thinking
• Effective verbal and written communication
• Active listening and empathy
• Detail orientation and organisational skills
• Team collaboration and stakeholder management

Educational Qualification / Other Requirement

• Graduate degree in the IT domain (Master’s Degree will be preferred)
• 2 years of relevant experience
• Basic understanding of software development processes and technologies

Interested candidates can email resume on
<[email hidden]>
Contact - 9322881417
## Apply
[Apply at Rentokil Initial](https://apply.workable.com/rentokil-initial/j/264F5E281E/apply)
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