WFM Team Lead (Makati) | Onsite

# WFM Team Lead (Makati) | Onsite
> Tasq Staffing Solutions, Inc. · Makati City, Philippines · Full-time · Posted 2026-05-20
**Workplace:** on_site
**Department:** Philippines - Corporate
## Description
**Availability:** Must be amenable to start ASAP
**Responsibilities:**

• Inspire and guide the Workforce Management Team to deliver exceptional scheduling, accurate forecasting, and maximize agent productivity.
• Partner closely with operations and HR to anticipate staffing demands and effectively tackle workforce challenges.
• Leverage workforce data analysis, produce insightful reports, and deploy innovative WFM tools to drive smart decision-making and enhance operational efficiency.

**Requirements:**

• At least 12 months of experience in supervising a workforce management team in a BPO company, demonstrating expertise in leading teams with confidence and inspiring success.
• With at least a college level education
• Exceptional analytical, organizational, and problem-solving capabilities
• Highly proficient in scheduling software and Microsoft Excel to streamline processes
• Willingness and ability to work onsite in Makati with flexible working hours
• Expertise in juggling multiple priorities efficiently in a dynamic, fast-paced setting

## Apply
[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/346A62F35B/apply)
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