ABA Care Coordinator (English/Chinese Speaker)

# ABA Care Coordinator (English/Chinese Speaker)

> CrewBloom · Philippines (Remote) · — · Posted 2026-07-02

**Workplace:** remote

**Department:** Healthcare Operations & Medical Support

## Description

We are seeking a Chinese-speaking ABA Care Coordinator to support our Clinical Operations team by coordinating therapist schedules, tracking client authorizations, and ensuring continuity of care. This role serves as a key liaison between therapists, clinical staff, and families, ensuring services are delivered efficiently and scheduling disruptions are resolved promptly.

The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced healthcare environment. Fluency in English and Chinese is required to effectively communicate with clients, families, and internal teams.

**Job Responsibilities**

• Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs.
• Maintain accurate therapist and client schedules while managing cancellations and scheduling changes.
• Track client authorization hours and coordinate with clinical and billing teams regarding upcoming expirations.
• Maintain accurate records in scheduling and case management systems.
• Communicate with therapists, clinical staff, and families regarding scheduling, appointments, and service updates.
• Support new client onboarding by coordinating schedules following authorization approval.
• Escalate scheduling conflicts, staffing gaps, and authorization issues as needed.
• Generate scheduling reports and monitor scheduling trends to support operational efficiency.

## Requirements

• **Fluent in English and Chinese (written and verbal) is required.**
• Minimum **1–2 years of experience** in care coordination, patient scheduling, healthcare administration, or a related role.
• Experience in **ABA, behavioral health, healthcare, or home care** is highly preferred.
• Experience using **EHR, scheduling, or case management systems**.
• Familiarity with insurance authorizations, Medicaid, or service hour tracking is an advantage.
• Experience with **CentralReach, Catalyst, Theralytics, or similar platforms** is preferred.
• Strong organizational, multitasking, and communication skills.
• High attention to detail and proficiency with Microsoft Office and Google Workspace.
• **Internet Connection:**
• Primary internet connection with a minimum speed of **15 Mbps**.
• Backup internet connection with at least **10 Mbps**.
• Backup connection must be capable of supporting work during a power outage.
• **Primary Device:**
• Desktop or laptop equipped with at least:
• **Intel Core i5 (8th generation or newer)**, **Intel Core i3 (10th generation or newer)**, **AMD Ryzen 5**, or an equivalent processor.
• A minimum of **8 GB RAM**.
• **Backup Device:**
• Must meet or exceed the performance of an **Intel Core i3** processor.
• Must be functional during power interruptions.
• **Peripherals and Workspace:**
• A functioning **webcam**.
• A **noise-canceling USB headset**.
• A **quiet, dedicated home office space**.
• A **smartphone** for communication and verification purposes.

## Benefits

• **Join Our Dynamic Team:** Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• **Embrace the Opportunities:** Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• **Limitless Career Growth:** Unlock a world of possibilities and resources to propel your career forward.
• **Fast-Paced Thrills:** Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• **Flexibility, Your Way:** Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• **Work-Life Balance at Its Best:** Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

## Apply
[Apply at CrewBloom](https://apply.workable.com/crewbloom/j/3E70E8F3CB/apply)
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