Call Center Agent - Iloilo

# Call Center Agent - Iloilo

> Tasq Staffing Solutions, Inc. · Iloilo City, Philippines · Full-time · Posted 2026-02-18

**Workplace:** on_site

**Department:** 1QRPH074

## Description

We are looking for CSRs to join a fast growing account in Iloilo. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

**Key Responsibilities**

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with a focus on first-call resolution
• Maintain accurate and comprehensive records of customer interactions
• Collaborate with team members to improve customer service processes
• Provide product and service information to assist customers with their needs
• Proactively identify opportunities to enhance the customer experience
• Meet or exceed individual and team performance targets

## Requirements

• At least a High School Graduate / SHS Graduate with or without BPO experience
• Must be conversant in both spoken and written English
• Amenable to work fully on-site in Iloilo
• Amenable to work on shifting schedule
• Can start ASAP

## Benefits

• Free HMO
• Allowances
• Program Incentives

_Please note that this is contingent to the final company or account you'll be profiled to._
## Apply
[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/64B050E304/apply)
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