Field Operations Executive - Noida

# Field Operations Executive - Noida
> Rentokil Initial · Noida, India · Full-time · Posted 2026-05-10
**Salary:** Up to INR 350,000
**Workplace:** on_site
**Department:** Operations / Technical Services
## Description
Designation - Field Operations Executive
Location - Noida
Qualification - Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.
Experience - 0 - 3 Years

About Rentokil PCI

• Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in
• 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300
• locations, aiming to set new standards in customer service. The company focuses on
• industry-leading operations through best practices, innovation, and digital technologies. In 2024,
• Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and
• footprint further.
• For more details: [<https://www.rentokil-pestcontrolindia.com>](https://www.rentokil-pestcontrolindia.com)
• [About the Role:](https://www.rentokil-pestcontrolindia.com)
• [● The Operations Executive / Sr. Operations Executive will be responsible for ensuring service](https://www.rentokil-pestcontrolindia.com)
• [quality, technician capability, material readiness, and compliance through hands-on](https://www.rentokil-pestcontrolindia.com)
• [supervision, audits, and performance monitoring across assigned service areas.](https://www.rentokil-pestcontrolindia.com)
• [● The incumbent will report to the AOM/OM/ABM/BM. The incumbent will have to work as](https://www.rentokil-pestcontrolindia.com)
• [part of a multi-functional team, and this involves collaboration with the internal team and](https://www.rentokil-pestcontrolindia.com)
• [external stakeholders.](https://www.rentokil-pestcontrolindia.com)
• [Job Responsibilities:](https://www.rentokil-pestcontrolindia.com)
• [A. Core Operations](https://www.rentokil-pestcontrolindia.com)
• [● Ensure availability of trained & certified technicians as per guidelines.](https://www.rentokil-pestcontrolindia.com)
• [● Coach technicians to improve service quality, retention, and SOP compliance.](https://www.rentokil-pestcontrolindia.com)
• [● Conduct daily stand-up meetings; communicate safety & job-specific instructions.](https://www.rentokil-pestcontrolindia.com)
• [● Ensure availability of tools, materials, and proper stock management as per SOP.](https://www.rentokil-pestcontrolindia.com)
• [● Monitor SCP usage, troubleshoot issues, and provide refresher training.](https://www.rentokil-pestcontrolindia.com)
• [● Ensure Partner Kit & on-site documentation are contractually compliant.](https://www.rentokil-pestcontrolindia.com)
• [● Conduct customer visits/week (Surprise, Route rides, Audits, Complaints). - based](https://www.rentokil-pestcontrolindia.com)
• [on the target](https://www.rentokil-pestcontrolindia.com)
• [● Maintain grooming standards and service quality of assigned technicians.](https://www.rentokil-pestcontrolindia.com)
• [● Ensure data entries in iCABS during manpower gaps to meet branch KPIs.](https://www.rentokil-pestcontrolindia.com)
• [● Approve technician conveyance; ensure STT and route plan adherence.](https://www.rentokil-pestcontrolindia.com)
• [● Ensure RPCI SOPs are complied with and any deviations that are necessary should](https://www.rentokil-pestcontrolindia.com)
• [be adequately approved in advance.](https://www.rentokil-pestcontrolindia.com)
• [](https://www.rentokil-pestcontrolindia.com)
• [B. Advanced Operations](https://www.rentokil-pestcontrolindia.com)
• [● Conduct Pest Audits (PMI) as per iCABS (QSRs & small accounts).](https://www.rentokil-pestcontrolindia.com)
• [● Execute 1 TPA + 1 development plan annually per technician.](https://www.rentokil-pestcontrolindia.com)
• [● Analyse & resolve service delivery issues; ensure timely complaint resolution with](https://www.rentokil-pestcontrolindia.com)
• [root cause closure.](https://www.rentokil-pestcontrolindia.com)
• [● Monitor technician-wise CO trends; skill-up underperformers.](https://www.rentokil-pestcontrolindia.com)
• [](https://www.rentokil-pestcontrolindia.com)
• [● Ensure audit non-conformity closures (internal/external).](https://www.rentokil-pestcontrolindia.com)
• [● Track material usage vs. SRF/SOW; highlight deviations.](https://www.rentokil-pestcontrolindia.com)
• [● Maintain stock levels aligned with APL and reduce near-expiry wastage.](https://www.rentokil-pestcontrolindia.com)
• [● Drive service & product leads through coaching and on-the-job support.](https://www.rentokil-pestcontrolindia.com)
• [● Monitor service productivity, efficiency, and input costs across sites.](https://www.rentokil-pestcontrolindia.com)
• [● Support grievance handling, leave planning, and team discipline.](https://www.rentokil-pestcontrolindia.com)
• [](https://www.rentokil-pestcontrolindia.com)
• [Key Result Areas:](https://www.rentokil-pestcontrolindia.com)
• [● 100% completion of PMI 'Pest Audit'](https://www.rentokil-pestcontrolindia.com)
• [● Material Consumption](https://www.rentokil-pestcontrolindia.com)
• [● TPA and Development Plan](https://www.rentokil-pestcontrolindia.com)
• [● Technician Capability Development](https://www.rentokil-pestcontrolindia.com)
• [● Complaint Resolution & Root Cause Analysis](https://www.rentokil-pestcontrolindia.com)
• [● Customer Visit & Audit Coverage](https://www.rentokil-pestcontrolindia.com)
• [Competencies (Skills essential to the role):](https://www.rentokil-pestcontrolindia.com)
• [● Strong interpersonal skills](https://www.rentokil-pestcontrolindia.com)
• [● Analytical and problem-solving ability](https://www.rentokil-pestcontrolindia.com)
• [● Effective communication skills](https://www.rentokil-pestcontrolindia.com)
• [● Proactive planning and organising](https://www.rentokil-pestcontrolindia.com)
• [● Technical knowledge of pests, service processes, chemicals, and equipment](https://www.rentokil-pestcontrolindia.com)
• [Educational Qualification / Other Requirement:](https://www.rentokil-pestcontrolindia.com)
• [● Minimum <B.Sc>. in Chemistry, Zoology, or Agriculture](https://www.rentokil-pestcontrolindia.com)
• [● Prior experience in pest management or service operations is preferred](https://www.rentokil-pestcontrolindia.com)
• [● Proficient MS-Office / G-Suite](https://www.rentokil-pestcontrolindia.com)
• [Role Type / Key working relationships:](https://www.rentokil-pestcontrolindia.com)
• [● Individual Contributor](https://www.rentokil-pestcontrolindia.com)
• [● External team- Customers and Customer representative](https://www.rentokil-pestcontrolindia.com)
• [● Internal team- ABM/BM, Operations & Sales Colleagues, Planners](https://www.rentokil-pestcontrolindia.com)
• Interested candidates can share resume on
• <[email hidden]>

9322881417

[](https://www.rentokil-pestcontrolindia.com)
## Requirements
**Do you have what it takes? If you want to be considered for this role you will need:**
Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.
## Benefits
.
## Apply
[Apply at Rentokil Initial](https://apply.workable.com/rentokil-initial/j/6AE49BACFF/apply)
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