Assistant Manager, Solutions

# Assistant Manager, Solutions

> Teleport · Jakarta, Indonesia · Full-time · Posted 2026-01-26

**Workplace:** on_site

**Department:** Commercial

## Description

**Role Overview**

**The Assistant Manager, Solutions** is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.

The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.

**Key Responsibilities**

**1\. Solution Development & Launch**

• Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
• Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
• Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.

**2\. Stakeholder Collaboration**

• Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes.
• Collaborate with the Commercial team to understand client needs and translate them into actionable solutions.
• Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.

**3\. Performance Monitoring & Continuous Improvement**

• Leverage qualitative insights and quantitative data to guide solution decisions
• Gather feedback from stakeholders to identify improvement opportunities.
• Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership.
• Lead continuous improvement efforts to enhance outcomes and customer satisfaction.
• Monitor progress, identify risks, and implement corrective actions.

**4\. Team Collaboration & Leadership**

• Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities.
• Promote a culture of innovation, collaboration, and excellence.
• Mentor and coach commercial team members involved in solution development.
• Contribute to the development of best practices and standard operating procedures.

## Requirements
**Experience:** 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.
**Industry Knowledge**: Experience in e-commerce, retail logistics, or 3PL is preferred.
**Education**: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).
**Technical Skills**

• In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
• Problem-solver able to translate customer challenges into clear, executable solution designs
• Strong data analysis skills; able to use performance metrics to guide decisions.
• Familiarity with logistics technology platforms or ERP systems is a plus.

**Project Management**

• Ability to manage multiple concurrent projects with strong execution discipline.
• Structured and detail-oriented with strong organizational and planning capabilities.
• Strong leadership, prioritization, and decision-making capabilities.

**Communication & Collaboration**

• Excellent interpersonal and communication skills.
• Works well with regional teams remotely, keeping communication clear and timely across different time zones
• Proven ability to influence cross-functional stakeholders and drive results.

## Apply
[Apply at Teleport](https://apply.workable.com/teleport-careers/j/B68EB0A90F/apply)
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